
OnChat

OnChat
OnChat is an AI chatbot creation platform that allows you to easily build your virtual agent, which you can train with the content of your online store or any other textual material.
How will OnChat help your business
Customer Support- Let OnChat handle routine questions. With repetitive inquiries off your team’s plate, you’ll have more time to focus on growing your business.
Product Recommendations - It can recommend products in real time directly from your store, providing accurate and up-to-date information on prices and stock availability.
Order Management - Handles your customers’ order-related inquiries. They can check the status of an order in real time without having to wait for a response from your team.
Discounts & Lead Generation - Your OnChat agent can inform customers about ongoing promotions and help generate leads by qualifying potential customers.
Where can OnChat help you
In your online store - By syncing your online store with OnChat, it can automatically respond to questions about orders, returns, or shipping, and even recommend products directly from your store — boosting sales and delivering a personalized customer experience.
On social media & email - Connecting OnChat to your messaging apps or email allows your chatbot to interact with customers directly on platforms they’re familiar with, increasing engagement and turning every conversation into an opportunity.
- Live Chat - A live operator can take over the conversation at any time — either automatically or at the user’s request — for more personalized support, giving you full control over the AI and the ability to manage it according to your preferences.
- Human-Like Conversations - Your chatbot emulates human engagement, ensuring it interacts with customers seamlessly and naturally throughout their journey.
- 24/7 Availability - Agents are available around the clock, offering assistance to users at any time, even outside of normal working hours. This ensures that customers can get help when they need it, leading to higher satisfaction.
Multilingual - Even if trained in one language, a virtual agent can respond to queries in 95 different languages. - Scalability - As your business grows, agents can easily scale to handle a higher volume of interactions without needing to hire and train additional staff.

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